Thanks for shopping at unspeakable.co
If you are not entirely satisfied with your purchase, we're here to help.
We offer returns only if your UnspeakableGaming merch doesn't fit correctly, or you ordered the wrong size. We do not accept returns/exchanges that have already been worn, washed, or dirty. If the merchandise cannot be resold due to smell, pet dander or because it is dirty, we will not accept the return.
You have thirty (30) days to return or exchange your merchandise. If you request a return or exchange and it has been 30 days since the date that the package was delivered, we will not accept it.
To return your package, please send it to the address below. After we have received your package we will either issue a refund (if you have already made another order to replace the one you are returning), or send out the correct size you want! Please also send us an email confirming your problem, and letting us know to ship out your new size or color, or issue a full refund if you would like one, so that we will be watching for it. Please include in the return package the packing slip and the original packaging that you received the item(s) in, with the barcode attached and undamaged.
We can not exchange youth sizes to adult sizes and vice-versa. Instead, we will have to issue a refund the amount for the item once we receive it and you will have to place a new order for the correct size.
We do not accept exchanges for different brands due to the price difference of the different brands that we carry. You can only exchange your merchandise for the same item of a different color and/or size. For example, you cannot exchange a FLIP shirt for an Unspeakable shirt because the brands are different.
Items must be returned in unused condition, which includes tags being attached.
We do not accept exchanges for: pencils, pens, wristbands, hats, chasecraft beta shirts, plush toys, lamps, sunglasses, keychains, pop sockets, lanyards, woopie cushions, buttons, slime, stickers, pencil bags, sticky notes, etc..
Please keep in mind that you will have to pay for shipping to us if you are returning the product because you ordered the wrong size or the wrong color.
Please address the package as shown below:
Houston, TX 77041
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
If you have any questions on how to return your item to us, contact us at firstname.lastname@example.org.